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Telemedicine, also known as telehealth or e-medicine, is where technology meets healthcare. This allows patients to receive care from licensed medical professionals/healthcare providers in the Philippines remotely through the use of messaging, video, or phone communication.
Telemedicine does not replace emergency medical attention or hospital care. EVA Teleconsult doctors may ask you, or someone else present, to help examine your condition, and will let you know if you will benefit from a referral to a specialist, or if a prescription is needed.
EVA Teleconsult is a telemedicine service in the Philippines committed to providing better healthcare through remote access to better doctors and better technology. We provide high-quality treatment via online consultations, as well as referrals and prescription orders. Our encrypted medical record system is guided by the Data Privacy Law.
To learn more about EVA, check out our Services page.
Eva Teleconsult provides virtual consultations with doctors from the following medical fields:
We treat you like family
We put in the effort to see, hear, and understand you and your needs.
We want to connect with you so we can establish a two-way and trusting partnership. We don’t overcomplicate treatments and use words you understand.
We partner with trusted doctors
Our trusted EVA doctors are skilled in providing you with expert medical care.
We believe in the value of collaborative care. We team up with doctors with extensive training and experience for fast and smooth flow of treatment and referral.
We value your time
We guarantee you at least 30 minutes of dedicated time with your doctor.
Besides a guaranteed ample consultation time, we can work around your schedule. You don’t have to wait in line or repeatedly follow up.
We respect your privacy
Our OnCon software ensures that your records are safe and secure.
We use an encrypted platform to ensure that your information and treatment are kept confidential and only accessible to doctors involved in your care. Read more about our Privacy Policy to learn more.
Eva Teleconsult believes you are more than just a patient. We focus on your health, not just your condition. We take the time to listen to your concerns and make sure that your needs are understood.
Eva Teleconsult delivers family-centered care. We ensure the well-being of your family members through a trusting patient-doctor relationship.
No, we are not affiliated with any HMOs. We are happy to provide you a personalized health service.
No, we don’t have a physical clinic. We offer scheduled video consultations.
Our business hours are:
Mon – Fri: 8:00 AM – 8:00 PM
Sat – Sun: 8:00 AM – 5:00 PM
You can reach our EVA Support through info@evateleconsult.com or via our social media pages.
To book a consult, please visit our website at www.evateleconsult.com and click “Book Now”. Kindly select a service, pick the date and time slot that works best for you, choose your preferred doctor and indicate your health concern.
Next, you will be redirected to the login page. If you do not have an existing account, please select “Create Account”. Kindly fill out the patient’s details such as the name, gender, mobile number and a working email address. If you have an OSCA ID (for senior citizens), please do not forget to include your ID number after your date of birth.
Please make sure to enter all the details correctly especially your email address for all documents will be automatically sent there after the consult. Kindly double-check your contact number as well and always keep your lines open, in case we need to call or message you prior to your appointment.
Once logged in, you may settle the payment either via GCash or PayPal (debit/credit) to confirm the appointment. You will then receive an email notification from us that the booking was successful (Please check your spam and junk folders).
You will receive a unique Zoom link for your video consultation via email. Click it on the scheduled date and time, and your doctor will be waiting on the other end.
Yes, just book a consultation via our website. You can also message us on Facebook or send an email to info@evateleconsult.com.
Choose a private place to attend your online consultation. Make sure to have a stable internet connection and a fully charged device. Also, download the Zoom app.
If available, we encourage you to prepare some tools such as a BP apparatus, thermometer, and pulse oximeter, to be used to take your vital signs during the consultation. This will be very helpful to our doctors to ensure proper and accurate assessment of your condition.
For re-scheduling, we do allow re-scheduling of appointments but we do require that you advise us at least 1 hour before your appointment. Failure to do so would result to a missed appointment and would forfeit your payment.
For cancellations, as we follow a NO REFUND POLICY, no refund can be given, but a consult can be credited to your account instead that you can use in the future. This credit consult is transferrable and can also be used by one of your peers or family members.
At EVA, the following modes of payment are available:
No, we don’t have a pediatrician in the clinic at the moment, however, our general physicians can be able to provide initial pedia consults. We wish to provide you your main point of care and assess you as comprehensively as possible. Any referrals to specialists like a pediatrician may be determined from there on.
Our general physicians can provide initial pedia consults; however, we don’t have a pediatrician. We are still on the process of expanding our roster of specialist doctors in our clinic.
Our doctors can issue medical certificates based on their discretion aligned with their assessment of your condition during the consultation. Since Eva is a telehealth service and there is limited physical examination, please note that we specify “may resume/return to work” rather than “fit to work” on the certificate.
In addition, we don’t issue pre-employment medical certificates and other documents that warrant a physical exam, and back-dated health certificates. There may also be an additional fee for medical certificates issued by specialists
Yes, we have a Urologist in the clinic. We are advocates for men’s health and we are dedicated to provide you the best care.
Your EVA account is necessary to create a patient profile. Using it, you can book and check for upcoming appointments and access your appointment history and medical records.
You can create your EVA account now by clicking this link.
You are guaranteed at least 30 minutes of dedicated time with your doctor. If you need more time, that’s completely fine. At EVA, we give you as much time as you need to understand your concerns and be well-informed about your condition.
Your prescription will be sent to you by your physician immediately after your consultation via email. If you’re not able to find your prescription in your inbox, please check your spam or junk folder.
No. That’s the good thing about EVA. You don’t have to leave the house or office to see a doctor. All consultations are held online.
As per the DOH-NPC joint memorandum circular 2020-0001 on the use of telemedicine, the scope of the doctors’ services is limited to patients who are physically residing in the Philippines. In addition to this, we cannot guarantee that the medical documents (such as medical certificate, prescriptions, and etc.) will be valid or honored in another country. We do hope to serve you once you are back in the Philippines!
Your health doesn’t take any days off, and neither do we! EVA is here to help you 7 days a week!
If you have been previously seen by our doctors regarding your COVID infection, they can provide you with the clearance certificate upon follow-up and once you have completed the recommended isolation/quarantine duration.
If it would be your first consultation with us regarding COVID and would need a clearance from the infection, our doctors would require you to submit a certificate issued by your local government unit as proof that you have completed the recommended isolation/quarantine duration. Without this document, our doctors cannot issue the clearance.
Signing of other documents not issued by EVA depends on its content. Kindly send us the form you would like to be signed BEFORE booking an appointment so our doctors can evaluate it first. These are always accomplished upon the doctor’s discretion.
Yes, we do! We want to give you the best care possible, so we only bring you the best doctors and specialists. You can learn more about our EVA doctors through this link.
Upgrade your Philippine medical experience with Eva Teleconsult – the ultimate telemedicine service for busy professionals and families. Say goodbye to long wait times and crowded hospitals or clinics and hello to personalized care from doctors trained at top institutions such as Harvard, Johns Hopkins, and Stanford University.
Our advanced technology along with our concierge service, offers you the flexibility and convenience you need to manage your health on your own terms. Upgrade your telemedicine experience today and join the exclusive group of individuals who have made the switch to Eva Teleconsult – the trusted telemedicine service in the Philippines.
